The Singaporean owner had plans to renovate a newly built condominium in a prime location in the center of Tokyo. A Japanese designer suggested by the condominium sales and management company was in charge, but distrust grew due to a lack of communication.
If a client makes a clear request, it needs to be executed. However, the former architect did not recognize this and continued to propose something quite different from what the client requested without explaining the reason. The client developed serious doubts about the ability of the previous architect to realize his idea, and finally dissolved the design contract and canceled the project.
Through this frustrating experience, the client realized that his designer (architect) should be close by to maintain more direct communication.
The client also decided to rebuild the design team. He hired a design firm in his native country that he had used before. Our office was asked to serve as the executive architect through referrals from a collaborative designer in Singapore acquainted with the previous resort project.
To Be Continued
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